Taken from SMH.
Forget filling in room service forms or hanging do not disturbs signs on the door – hotels in the US are communicating with guests using iPods and iPhones, a practice that could soon spread to Australia.
Guests at the Malibu Beach Inn and the Sky Hotel, both in California, can order food, drinks, wake-up calls, spa treatments, concierge services and transportation, all from a special application on their iPhone or iPod Touch.
If they don’t have either of the devices at check-in, guests are provided with a 16GB iPod Touch that has the “Hotel Evolution” application already loaded.
The application also allows guests – after logging in with their room number and security code – to look up information on shopping, nightlife and local restaurants, as well as check their messages.
There is an option to request DO NOT DISTURB, room cleaning, or additional linens, towels and toiletries.
Now, ain’t this cool or what. Just amazing to see the iPhone making inroads into the service industry.
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